Harkins Theatres is here to help you land the most exciting job ever!
The 5th largest movie theatre chain in the US is looking for talented employees with a desire to work in show business! Based in beautiful Scottsdale, Arizona, Harkins Theatres is the oldest and largest privately owned and operated company in the industry. Harkins is renowned as an industry leader in quality, innovation, presentation and guest satisfaction with locations across the Southwest.
Harkins Theatres is proud to be an equal opportunity employer.
Harkins firmly believes its continued success depends on how well we cultivate the abilities of all our employees, regardless of race, citizenship, gender identity, color, religion, sex/gender, sexual orientation, genetic information, national origin, age, disability that may be reasonably accommodated, family status, veteran’s status or any other status or condition protected by local, state or federal law. We are committed to providing equal opportunity in recruitment, employment, compensation, benefits, promotions, transfers, training, education and all other aspects of the Company’s employment practices.
Harkins Theatres is currently recruiting for the following positions:
Facilities Technician I
Corporate Systems Technician
Food and Beverage Analyst
Public Relations & Community Outreach Specialist
Alcohol Service Area Manager
Quality Assurance Specialist
Food and Beverage Administrator
Senior Engineering Technician
PlayCenter Assistant Manager
PlayCenter Team Member
The facilities technician will be responsible for maintaining light equipment at assigned theatre locations; perform on-site repair and maintenance of theatre facilities; repairs such as popcorn poppers, butter machines, other concession items, auditorium seating, restroom, lighting, minor electrical, basic plumbing, tile repairs, etc.; safety repairs for potentially hazardous conditions; odd tasks that may include hauling or moving boxes and other equipment, scaffolding work, roof repairs, etc.; update Help Desk tickets as necessary; record regular work, mileage and expense reports utilizing a computer-based program; communicate effectively in writing and orally; must carry a company cell phone and be available evenings and weekends for emergencies; must have current auto insurance at all times as well as valid drivers license.
Position Requirements: High school diploma or GED and 2+ years of experience in electrical, mechanical, plumbing, carpentry, welding, etc.; demonstrate problem solving abilities and awareness of surrounding issues; Microsoft Excel, Outlook and Word; read and interpret blueprints, manuals and schematics; able to accomplish assigned tasks with minimal supervision; able to lift 75 pounds; flexible to work variable schedules; reliable work vehicle and willingness to travel; lock out- tag out procedures.
The Corporate Systems Technician will Install, configure, secure, maintain and monitor corporate workstations, printers and other associated equipment to ensure a stable and efficient computing environment; respond to, troubleshoot and resolve IT helpdesk tickets and assist other team members in issue resolution; assist with creating and maintaining user information, access rights and email accounts; participate in daily security audit procedures and security log review; assist in onboarding new employees; manage corporate office inventory including computers, monitors, printers, copiers and other peripheral devices; assist in writing and updating policy and procedure documents and maintaining the corporate wiki pages; regular attendance and physical presence at the work site.
Position Requirements: High school diploma or GED and 2-4 years experience in computer hardware maintenance and administration of Microsoft operating systems; working experience with Microsoft Exchange, Active Directory, the full Microsoft Office suite and Internet browsing; able to read/write/speak English; able to multi-task with frequent interruptions.
The analyst will be responsible for conducting research, monitoring business and industry trends, maintaining essential reports and providing statistical analysis.
A strong candidate will analyze data and provide summaries of key findings and trends; evaluate real estate trade areas and demographics to support company growth plan; monitor business trends and create forecasting and budgeting model; validate new and existing reports to ensure continued accuracy and relevance; identify and define report automation opportunities; maintain and update sales data, usage and product cost reports.
Position Requirements: College Degree in Business, Math, Finance, or Accounting or 3 years of equitable experience; superior Excel skills; strong statistics skills a plus; ability to validate, analyze, and document complex business processes/reports; strong quantitative and analytic skills.
The Public Relations & Community Outreach Specialist will write and distribute press releases; coordinate all media requests including fielding media calls, route requests for internal approval, coordinate schedules with theatres, and issue reports on media events; is the leader for all charity initiatives and main point of contacts for multiple charity partnerships; track and execute all charity partnerships, execute Harkins Theatres’ deliverables; write and deliver weekly radio notes for management; participate in planning and working marketing project events such as lineup parties, grand openings, awards dinner, etc.
Position Requirements: Bachelors degree in related field or 2+ years’ experience in exhibition industry, media and marketing public relations; strong knowledge of public relations and industry trends; excellent written, editing, and verbal skills; must be organizes and detail oriented; proficient in Microsoft Excel, Word, Outlook, PowerPoint, and Internet Browsing; movie theatre experience a plus; social media experience a plus.
The Alcohol Service Area Manager will assist with the addition of alcohol service at select theatres; be responsible for developing procedures and overseeing the operations of all theatre bars, alcohol services, and sales; develop and manage the alcohol service policies, training manuals, and make recommendations for the bar setup, equipment, menu, etc.; conduct regular visits to all local theatres with alcohol service; conduct training and monthly conference calls; maintain safety and security of guests and employees as related to the bar services; maintain compliance with all applicable alcohol service laws and regulations; be willing to travel to theatre locations outside of Arizona.
Position Requirements: High school diploma or GED and 5+ years’ experience in management of an upscale bar or restaurant; experience opening a higher end bar or restaurant is a plus; proficient in Microsoft Excel, Word and Outlook; strong written and verbal English Language skills; bilingual is a plus; must be at least 21 years of age.
The Internal Auditor will support theatre and corporate audits; perform audits and reconciliations on a monthly/quarterly/ad hoc basis to evaluate the effectiveness of internal controls; prepare written audit reports for submission to all levels of management; identify improper accounting or documentation, research issues and make process improvement recommendations; perform theatre audits by taking physical inventory of all concession items, count all cash in the vault, review personnel files, account for all cash equivalents and evaluate the physical controls at the theatre; analyze and report theatre performance monthly; travel 20%.
Position Requirements: Bachelor’s degree and 2+ years experience in accounting or finance; certification a plus; Microsoft Excel, Word, Outlook, Access, 10-key, and Internet browsing; movie theatre experience a plus; guest relations skills a must; reliable work vehicle, willingness to travel and access to a smart phone; able to lift 20+ pounds.
The Quality Assurance Specialist will work with IT team members to develop quality assurance standards and practices; define and track quality assurance metrics such as defect densities and open defect count; develop, publish, and execute test plans; write and maintain test automation; identify and facilitate issue resolution with functional and technical groups; document test results and log defects.
Position Requirements: College diploma or university degree in a computer science related field or a high school diploma, and 4 years equivalent work experience; working knowledge of quality assurance methodologies; experience with SDLC and agile development methodologies; familiar with JIRA, a plus; strong problem solving skills, organized, and detail oriented.
The Food and Beverage Administrator will support the concession team by conducting general research, analysis, maintain key department records, and assist the Food and Beverage Manager by supporting day to day theatre needs. A strong candidate will be an expert in Microsoft Excel, have strong customer service skills, and is looking for long term growth within the position; provide support and work closely with the Food Beverage Manager; research new items and alternate options for existing products to consider in the request for proposal process; provide key analysis on product tests, promotions, etc.; manage concession equipment, smallwares orders, janitorial program, concession item list, and supplier inquires; maintain monthly concession reports, concession product details, supplier contract list, and identify new potential suppliers, etc.
Position Requirements: Associates or Bachelors Degree preferred; concession theatre or other equivalent food and beverage experience is a plus; customer service experience; comfortable communication via phone and email with all levels of management; expert in Microsoft Excel and proficient in using Microsoft Outlook, Word and Internet browsing; must be organized and detailed oriented; able to multi-task and handle multiple ongoing projects.
The Senior Engineering Technician's role is to maintain and troubleshoot various projection and sound systems, research new equipment and assist in its implementation, assist Director with department supervision which includes; training, mentoring, performance evaluations and goal setting for technicians; develop and maintain good relationships with theatre managers, theatre equipment manufacturers and suppliers; must be available by phone and respond in a timely manner to emergencies and equipment issues calls, which includes weekends and evenings.
Position Requirements: Associates degree and/or 10+ years of movie theatre projection and sound experience and experience in the engineering field; training or experience in electronics, projection, and sound equipment troubleshooting and repairing; supervisory/training experience; Microsoft Excel, Word, Outlook, and internet browsing; able to lift 75 pounds, reliable work vehicle and willingness to travel; lock out-tag out procedures.
Positions now available in Arizona at Chandler Fashion, SanTan Village and Queen Creek. The PlayCenter Assistant Manager is responsible for assisting the PlayCenter Manager with overall PlayCenter operations; ensuring the safety of the children and staff; helping with planning and implementing developmentally appropriate activities for children; assisting with the training and development of staff; maintaining positive relationships with guests and their children, employees and management; and performing administrative duties such as typing, filing, faxing and copying.
Position Requirements: Must be at least 21 years of age; have at least 1 year of experience in a day care, school or similar institution; child care education preferred; have 1 year or more in a supervisory role (preferably in a child care setting); Microsoft Office experience; and excellent customer service skills; must submit to a background check; and obtain or possess Standard First Aid/Child Health Certificate and American Heart Association-Approved CPR Certification. Due to theatre operations, this position will require the person to work days, as well as during our busiest times which are evenings, weekends and holidays.
Positions now available in Arizona at our Gateway Pavilions and Queen Creek locations; in Texas at our SouthLake location. Our PlayCenter Team Members ensure the safety, cleanliness and well-being of the children in the PlayCenter, interact and play with the children, register children into the center/database and maintain positive relationships with guests, their children and coworkers.
Position Requirement: must be at least 18 years of age and have 6-months of childcare experience; high school graduate or equivalent; Microsoft Office skills; and be able to lift 30 pounds; must submit to a background check; fingerprint clearance; obtain or possess Standard First Aid/Child Health Certificate and American Heart Association-Approved CPR Certification. Due to theatre operations, these positions require the person(s) to work during our busy times, which are evenings, weekends and holidays.
Position now available in Arizona at our Gateway/Arrowhead/Parkwest, Scottsdale 101/Norterra, San Tan/Springs, Chandler Fashion, Tempe Marketplace and Tucson locations; in California at our Chino Hills and Moreno Valley locations and in Texas at our Southlake location. The Senior Manager assists the theatre general manager with ensuring company standards are met; supervises the daily responsibilities of theatre employees and follows through to ensure tasks are complete and company standards are being met; assists the general manager with employee selection, training, mentoring, employee relations, performing annual reviews and setting development goals; able to perform all duties of each position within the theatre and fills in when needed; resolves guest disturbances and concerns, and employee concerns; may be assigned overall operation responsibility for a specific area of theatre operations such as auditing, concessions, facilities, human resources, payroll, and projection/presentation; assists the general manager with maintaining the safety and security of the theatre; communicates effectively in writing and verbally to employees, guests and vendors; responsible for operations of the entire theatre in the general manager's absence; portrays a friendly and helpful attitude with guests and employees; administrative duties including typing, filing, faxing, copying.
Position Requirements: High school diploma or GED and 2+ years of movie theatre management experience; Microsoft Excel, Word and Outlook; supervisory/training experience; able to read/write English; able to work independently or with a team; able to multi-task with frequent interruptions; organized and detail oriented; bilingual, Spanish a plus.
Position now available in Arizona at our Superstition Springs and Gateway Pavilions locations, and in California at our Chino Hills location. The Assistant Manager assists Senior and General Managers with the overall operations of the theatre, as well as performs the day-to-day functions of assigned department while supervising team members (TM) and team leaders (TL); must have hands on experience and be able to become fully competent in all theatre departments; oversees guest services to ensure that all guests receive the best movie going experience; responsible for understanding and adhering to all company policies/procedures and ensures that TMs and TLs do the same; assists with inventory and deliveries; inspects all delivery contents and takes immediate action to correct any errors or damages; upholds the company's standards for film presentation including: following projection operating procedures, ordering parts and supplies, and arranging for necessary repairs in a timely fashion.
Position Requirements: 1+ year of management experience preferred; excellent guest service skills; movie theatre experience a plus; proficient in Microsoft Excel, Word and Outlook; able to lift up to 50 pound boxes/items from the floor/shelf; good written and verbal English Language skills. Bilingual, Spanish a plus.
Positions now available at our locations in Arizona, Colorado, Texas, California and Oklahoma. Our Team Members are responsible for the basic guest service jobs of the theatre, which includes; cleaning theatres and common areas (ushering), selling and/or preparing concession items (concessions), selling of tickets, gift cards and miscellaneous guest services items (box office) and tearing tickets and directing guests to the location of the movie-specific auditorium (door).
Position Requirements: Must be at least 16 years of age, project a positive attitude by smiling, effectively communicate, read/write English, work independently or with a team and available to work during our busiest times; holidays, weekends and summer months.